Learning Center/3D Virtual Tours (Matterport)/Lesson 4 of 10

Lesson 4

Set Up the Gear

Clean the lens, insert the SD card, and lock in your tripod height.

4 steps9 min readField tech
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Work through each step in order, then mark the lesson complete when you are ready to continue.

Get your camera and tripod ready before entering the property. A sturdy tripod about 3 to 4 feet tall gives the most consistent results. You can finish the whole job on a phone, but a laptop upload is often much faster.

A Clean the Lens

360 cameras have bulging lenses that attract fingerprints. Use a microfiber cloth to wipe both sides of the lens. A single fingerprint will blur an entire room.

B Insert the SD Card

If you are using an Insta360 camera, ensure a formatted SD card is inserted, or it won't save the scans.

How to insert the SD card into the Insta360 camera

C Set the Tripod

Mount your camera on a sturdy tripod about 3 to 4 feet tall. Keep that height for the whole job.

⚠️NEVER adjust the tripod height once you set it. If you raise or lower it mid-scan, the final virtual tour will feel like a roller coaster when people click through it.